Public Tickets
Miguel H
Main Background issueClosed
Troubleshooting the Theme
Updated February 3, 2020 at 4:27pm
4
Most recent comment from Max:Hi,I can see your background image here: https://d.pr/i/CMasSBhave you fixed it? Perhaps make sure to clear your browser cache?If it does not work for you, please provide me access to your wp-admin ...
Jason Flores
Event being moved to "Past Events" on the day of the event. "Closed
Troubleshooting the Theme
Updated January 31, 2020 at 5:43pm
4
Most recent comment from Max:Hi,make sure that your server's time zone are set correctly. https://d.pr/i/6usRY8
Sergio Aquino
Feature image pixelationClosed
Troubleshooting the Theme
Updated January 29, 2020 at 3:04pm
2
Most recent comment from Max:Hi,go to WP-Admin > Theme Options > Post Settings and change the featured image to original. see screenshot: https://d.pr/i/BGgixq
Robey
Logo to bigClosed
Troubleshooting the Theme
Updated January 27, 2020 at 8:39pm
17
Most recent comment from Robey:I totally oversaw that. Thank you!
GertJan van Schuppen
Past/Present pages from EventClosed
Troubleshooting the Theme
Updated January 27, 2020 at 3:07pm
2
Most recent comment from Alexandre Dubois:Hi, The event list is coded in the sonaar/items/event.php file. But you cant modify this file in a child-theme, and if you do some customizations in the theme folder, you will lost them with the nex ...
José Pedro Ferreira
Cannot edit an event with ElementorClosed
Troubleshooting the Theme
Updated January 27, 2020 at 2:17pm
11
Most recent comment from Alexandre Dubois:Good news
GertJan van Schuppen
Edit event template (single event)Closed
Troubleshooting the Theme
Updated January 24, 2020 at 10:48am
4
Most recent comment from GertJan van Schuppen:child-themes.. never heard of it.. but followed your link and I am using it as we speak :)thanks for the help!
Corrado Cocco
TecnicaClosed
Troubleshooting the Theme
Updated January 22, 2020 at 3:19pm
2
Most recent comment from Max:Make sure to clear your browser cache.If it does not work, please send me screenshot of where you change the background exactly and provide me access to your wp-admin and I will gladly check the issue ...
Eric Little
after update code is showing on front end of websiteClosed
Troubleshooting the Theme
Updated January 21, 2020 at 10:03pm
3
Most recent comment from Eric Little:I updated and activated updated all plugins and it fixed it! Thanks!
Jason Binkley
Podcrafter theme demo content error during installClosed
Troubleshooting the Theme
Updated January 20, 2020 at 10:33pm
8
Most recent comment from Max:Awesome Jason ! You've nailed it.If you have questions, let me know
Cedric
Artist PageClosed
Troubleshooting the Theme
Updated January 17, 2020 at 3:11pm
3
Most recent comment from Cedric:Hello,Understood. Thanks for the quick response.In the end, I managed to do what I wanted with another widget that I downloaded.ThanksC
Ali Foomani
Minifying CSSClosed
Troubleshooting the Theme
Updated January 16, 2020 at 11:50pm
9
Most recent comment from Max:Opps here we go: https://d.pr/f/F9r4HRDON'T FORGET TO UNZIP THE FILE ON YOUR COMPUTER FIRST AND UPLOAD THE JSON FILE INTO WP ROCKET*** DON'T FORGET TO UNZIP THE FILE ON YOUR COMPUTER FIRST ...
RJ
trouble installing demosClosed
Troubleshooting the Theme
Updated January 16, 2020 at 11:31pm
7
Most recent comment from Max:Apex: https://d.pr/f/N5D5M8Mandala: https://d.pr/f/4dtMQfMilend: https://d.pr/f/Y65XplMoonlight: https://d.pr/f/lsP6KvOutlander: https://d.pr/f/FW2IxxSo to import a theme demo, upload demo.zip in ...
GertJan van Schuppen
Padding blogposts / ElementorClosed
Troubleshooting the Theme
Updated January 15, 2020 at 7:29pm
4
Most recent comment from Max:Unfortunately, Elementor's widget has its own CSS and the standard wordpress editor has also its own CSS so they dont react the same way.The only way to make it identical is to adjust the elemen ...
tims
Theme menu and audio player not showing properlyClosed
Troubleshooting the Theme
Updated January 14, 2020 at 4:32pm
7
Most recent comment from tims:I have checked it out on my studio pc and it displays properly. thank you