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Public Tickets

Phil Waveforms not displaying in MP3 Audio Player on page loadClosed Troubleshooting the Theme   Updated May 18, 2019 at 4:26am   4 Most recent comment from Max:@mario Could you please provide me access to your wp-admin and I will gladly check the issue you have. GertJan van Schuppen Slider Revolution: remove backgroundimageClosed Troubleshooting the Theme   Updated May 17, 2019 at 3:27pm   3 Most recent comment from Alexandre Dubois:Hi, I went to wp-admin>slider RevolutionEdit "main homepage" slider.clicked on the "slider setting" tabAnd disable the background optionhttps://d.pr/free/i/aIEkBS GertJan van Schuppen Adjust blogpost layoutClosed Troubleshooting the Theme   Updated May 17, 2019 at 1:21pm   2 Most recent comment from Max:This is not possible unless you use either Elementor PRO, or you do some custom CSS to adjust that.Unfortunately, custom css is beyond the scope of our support. Reece music playerClosed Troubleshooting the Theme   Updated May 17, 2019 at 1:00am   4 Most recent comment from Max:Hi Reece,I have fixed the issue for now by downgrading to the last version. We will push a theme update this weekend that will permanently fix the issue will the player not showing up in the next ve ... oscillator Displaying Podcasts In Essential GridClosed Troubleshooting the Theme   Updated May 15, 2019 at 2:01pm   6 Most recent comment from Alexandre Dubois:you are welcome GertJan van Schuppen Google Maps icon nog showingClosed Troubleshooting the Theme   Updated May 15, 2019 at 1:46pm   4 Most recent comment from Alexandre Dubois:It is fixed..fa.fa-map-marker:before{font-weight: 900;} GertJan van Schuppen Event list with only one category showingClosed Troubleshooting the Theme   Updated May 14, 2019 at 2:30pm   4 Most recent comment from Max:The categories of the event custom post types can be used only with Essential Grid (where you can use it to build event grids with image cover etc..).The categories are not used in your event custom ... GertJan van Schuppen Show Location on event gridClosed Troubleshooting the Theme   Updated May 14, 2019 at 2:14pm   2 Most recent comment from Max:Hi,unfortunately, we dont have this option. you will have to customize the templates files to suits your need.For custom works, we strongly recommend these guys: WP Kraken - https://sonaar.io/go/wpkra ... Jonathan Pike Blog pages not paginatingClosed Troubleshooting the Theme   Updated May 14, 2019 at 4:20pm   3 Most recent comment from Alexandre Dubois:Hi Jonathan, We will release a new theme update today or tomorrow. It will fix the archive post issue.  GertJan van Schuppen Change link text colorClosed Troubleshooting the Theme   Updated May 13, 2019 at 2:27pm   2 Most recent comment from Max:Hi,The easiest way to control the link color, you can add this custom code to wp-admin > theme options > custom css:a {    color: #8600d4;}Replace the color hexa by your own. Jonathan Pike Playlist error when showing full playlist from audio player.Closed Troubleshooting the Theme   Updated May 13, 2019 at 12:49pm   2 Most recent comment from Max:Hi,It looks like a conflict with a third party plugins. Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slid ... GertJan van Schuppen Change URL from eventsClosed Troubleshooting the Theme   Updated May 10, 2019 at 2:02pm   2 Most recent comment from Max:Hi,you can change the slug of your pages, posts and custom posts by click the edit button beside the page URL on every page. see screenshot: https://d.pr/i/wcOwIzYou cannot have /madame-x-tour/12-09 ... Fingerz Scroll bar on Mobile MenuClosed Troubleshooting the Theme   Updated May 10, 2019 at 2:00pm   2 Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have. GertJan van Schuppen Not all English words are translated to my languageClosed Troubleshooting the Theme   Updated May 10, 2019 at 12:37pm   3 Most recent comment from GertJan van Schuppen:Thanks!  GertJan van Schuppen Embedded YouTube to "big"Closed Troubleshooting the Theme   Updated May 10, 2019 at 6:47am   5 Most recent comment from GertJan van Schuppen:Oops, didn't know I could use Elementor in Blogposts!Changed it and now Youtube videos looks good!