Public Tickets
paul
menu items hover effectsClosed
Troubleshooting the Theme
Updated May 29, 2019 at 4:37pm
4
Most recent comment from Alexandre Dubois:We will probably replace it, but not for now.
Lorenzo
LicensesClosed
Troubleshooting the Theme
Updated May 29, 2019 at 2:38pm
4
Most recent comment from Max:I added the domain to your licence key (on my system). you should be ok now.
johan
installation/missing CSS !Closed
Troubleshooting the Theme
Updated May 28, 2019 at 4:09pm
3
Most recent comment from johan:Yep, found it thanx :)
GertJan van Schuppen
Adjust height sliderClosed
Troubleshooting the Theme
Updated May 27, 2019 at 7:16pm
4
Most recent comment from Alexandre Dubois:Sorry for the wrong answer.You have to remove or reduce the value here https://d.pr/free/i/Ipn0RMAnd you will be able to change the height for each devicehttps://d.pr/free/i/WBe4xw
Soni
Soonar Elementor add ons pluginClosed
Troubleshooting the Theme
Updated May 25, 2019 at 4:51pm
3
Most recent comment from Soni:Hi there,It works fine. I have increased the memory to 1064. Thank you again!.Kind regardsSoni
Isma Anwar
Ajax errorClosed
Troubleshooting the Theme
Updated May 22, 2019 at 5:34pm
11
Most recent comment from Alexandre Dubois:Hi Isma, I dont see this issue on my device. May i ask which internet explorer version are you using. And have you tested on a Mac and PC device?I dont see the issue, on internet explorer, but this b ...
José Pedro Ferreira
Error in installing demo contentClosed
Troubleshooting the Theme
Updated May 20, 2019 at 2:34pm
4
Most recent comment from Max:Great !
Francesco
Audioplayer issue caused by sonaar v.4.2.1Closed
Troubleshooting the Theme
Updated May 19, 2019 at 5:47pm
4
Most recent comment from Max:Thanks Francesco!Oh, by the way. if you have 30 seconds, feel free to rate our theme 5 Stars on TrustPilot. It's my little candy to offer great support to you :)
Simple click here https://www.tru ...
GertJan van Schuppen
Hamburger menu?Closed
Troubleshooting the Theme
Updated May 18, 2019 at 6:10pm
4
Most recent comment from Max:thanks
Phil
Waveforms not displaying in MP3 Audio Player on page loadClosed
Troubleshooting the Theme
Updated May 18, 2019 at 4:26am
4
Most recent comment from Max:@mario Could you please provide me access to your wp-admin and I will gladly check the issue you have.
GertJan van Schuppen
Slider Revolution: remove backgroundimageClosed
Troubleshooting the Theme
Updated May 17, 2019 at 3:27pm
3
Most recent comment from Alexandre Dubois:Hi, I went to wp-admin>slider RevolutionEdit "main homepage" slider.clicked on the "slider setting" tabAnd disable the background optionhttps://d.pr/free/i/aIEkBS
GertJan van Schuppen
Adjust blogpost layoutClosed
Troubleshooting the Theme
Updated May 17, 2019 at 1:21pm
2
Most recent comment from Max:This is not possible unless you use either Elementor PRO, or you do some custom CSS to adjust that.Unfortunately, custom css is beyond the scope of our support.
Reece
music playerClosed
Troubleshooting the Theme
Updated May 17, 2019 at 1:00am
4
Most recent comment from Max:Hi Reece,I have fixed the issue for now by downgrading to the last version. We will push a theme update this weekend that will permanently fix the issue will the player not showing up in the next ve ...
oscillator
Displaying Podcasts In Essential GridClosed
Troubleshooting the Theme
Updated May 15, 2019 at 2:01pm
6
Most recent comment from Alexandre Dubois:you are welcome
GertJan van Schuppen
Google Maps icon nog showingClosed
Troubleshooting the Theme
Updated May 15, 2019 at 1:46pm
4
Most recent comment from Alexandre Dubois:It is fixed..fa.fa-map-marker:before{font-weight: 900;}