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Public Tickets

Mat Murray Essential Grid suddenly displaying incorrect order of YouTube videosClosed Troubleshooting the Theme   Updated March 18, 2019 at 3:31pm   8 Most recent comment from Max:Yeah, sorry about this Denis Custom fontClosed Troubleshooting the Theme   Updated March 15, 2019 at 7:33pm   7 Most recent comment from Alexandre Dubois:Non, il n'y aucune documentation spécifique à la typographie en général. Il faut aller au wp-admin­­­­­­­­>themes options>typography  pour les settings généraux. Mais tous ces se ... Ray Mini menu logo sizeClosed Troubleshooting the Theme   Updated March 14, 2019 at 9:04pm   2 Most recent comment from Max:Hi Ray,What is your URL so I can check what you mean and see if we can adjust this. Marcel Gross wave not showingClosed Troubleshooting the Theme   Updated March 14, 2019 at 2:32pm   2 Most recent comment from Max:Hi,To generate and display the soundwave, we need to analyze the mp3 frequencies. To do this, we need to download the full mp3 before displaying the soundwave. So if your MP3 file is heavy, this will ... Ray Font issue on Karbones template home sliderClosed Troubleshooting the Theme   Updated March 14, 2019 at 2:01pm   6 Most recent comment from Alexandre Dubois:You should go with.rev_slider a, .rev_slider b, .rev_slider i {font-size: inherit !important;line-height: inherit !important;} Denis Playlist - custom track numberClosed Troubleshooting the Theme   Updated March 11, 2019 at 7:00pm   2 Most recent comment from Max:Unfortunately, there is no theme option to change this. perhaps you can hire a wordpress developer to make this change. For custom works, we strongly recommend these guys: WP Kraken - https://sonaar ... Nuno Soares SitemapClosed Troubleshooting the Theme   Updated March 6, 2019 at 4:47pm   3 Most recent comment from Nuno Soares:Thank you Maxime.Best regards,Nuno Peter Icons for MenuClosed Troubleshooting the Theme   Updated March 5, 2019 at 3:34pm   6 Most recent comment from Alexandre Dubois:Hello Mat, The Discord icon is not available for now in the elementor icon list. You have to use another way to add the discord icon. Maybe a image element or a html code as Maria Error while updating SonaarClosed Troubleshooting the Theme   Updated March 4, 2019 at 9:15pm   25 Most recent comment from Alexandre Dubois:You are welcome Denis Autoplay doesn't workClosed Troubleshooting the Theme   Updated February 27, 2019 at 3:28pm   5 Most recent comment from Denis:ok, merci! Denis Permalink won't changeClosed Troubleshooting the Theme   Updated February 26, 2019 at 10:52pm   12 Most recent comment from Denis:Ok, merci! SiteMax demo theme installation failClosed Troubleshooting the Theme   Updated February 22, 2019 at 12:05am   6 Most recent comment from Max:Yes, see screenshot: https://d.pr/i/T0qeWO Willem Hoebens Logo/Menu & Fonts not responsive on mobileClosed Troubleshooting the Theme   Updated February 11, 2019 at 4:27pm   4 Most recent comment from Alexandre Dubois:Hi there,Here our documentation about how to update sonaar.https://sonaar.ticksy.com/article/12410/ justin pywell CornerstoneClosed Troubleshooting the Theme   Updated February 11, 2019 at 2:32pm   5 Most recent comment from Max:you're welcome Pete Mills Help with Beats themeClosed Troubleshooting the Theme   Updated February 9, 2019 at 1:25pm   4 Most recent comment from Max:We also have a double discussion on Messenger. I will close this ticket since I already replied you on messenger.