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Public Tickets

Jeffrey Chadwick How can I link a button on our website, to start playing an individual song or playlist?Closed MP3 Audio Player Plugin   Updated June 11, 2021 at 2:55pm   6 Most recent comment from Alexandre Dubois:Hi,You can use the "trackid" parameter to select a specific track. The first track has the "0" as the trackid and the second track "1". IRON.sonaar.player.setPlayer({ id:"1218", trackid:"0"}) Keith Richie` Can no longer install demo content with php 7.4Closed Troubleshooting the Theme   Updated June 10, 2021 at 4:05pm   4 Most recent comment from Alexandre Dubois:Hi Keith, You should contact your webhost provider. Just tell them, you are trying to import some content with a plugin and show them the error you have:"Cannot create file: /nas/content/staging//wp ... Jaden Brown Activating pro liscenceClosed MP3 Audio Player Plugin   Updated June 10, 2021 at 3:42pm   8 Most recent comment from Alexandre Dubois:@CRIB,Dont be sorry, It is my mistake.If you need support please open a new ticket. Amanda Davis Menus NavigationClosed General Help on the Theme   Updated June 10, 2021 at 3:40pm   2 Most recent comment from Alexandre Dubois:Hi1)No you cant reset only the menu settings.2)This is how the centered logo feature is developed. You have to balance each menu side by your self. You can change some menu items name. If you rename� ... Achim Juhl Background Audioplayer with PlaylistClosed MP3 Audio Player Plugin   Updated June 8, 2021 at 5:29pm   4 Most recent comment from Alexandre Dubois:You are welcome Ioas change mp3 of playerClosed MP3 Audio Player Plugin   Updated June 8, 2021 at 2:36pm   2 Most recent comment from Alexandre Dubois:Hi Loas, You have to edit all playlist posts.Please read this article https://sonaar.ticksy.com/article/12401/ Hodgi home social bar & subscribe btClosed Get Started with the Theme   Updated June 7, 2021 at 8:33pm   2 Most recent comment from Alexandre Dubois:Hi Hodgi, Please go to wp-admin>header & footerEdit "Header - Streamking" with the elementor editor.Click here to see the navigator panelSelect the last section and copy it (Ctrl-C or left mouse butt ... Avant Garde IMPORT DEMOClosed Get Started with the Theme   Updated June 7, 2021 at 2:29pm   2 Most recent comment from Alexandre Dubois:Hi,Please try to import the demo manually.Here is the file for the theme demo : https://d.pr/f/Zh45SM To import a theme demo manually, upload (by FTP or Filemanager) demo.zip in folder /wp-content/upl ... Riley Importing tracks to a playlistClosed MP3 Audio Player Plugin   Updated June 4, 2021 at 4:26pm   2 Most recent comment from Max:Hi,Unfortunately, we dont have a rss feed importer with the MP3 Audio Player Pro.It is something we would love to add in our plugin to make it more podcast friendly but its not currently in our short ... Thomas Clone eventsClosed General Help on the Theme   Updated June 4, 2021 at 1:31pm   2 Most recent comment from Max:Hello Thomas,You can clone events by duplicating them using the plugin Yoast Duplicate Post. See screenshot https://d.pr/i/iy9aZ8 Kamran Rana Sending Email from Contact FormClosed General Help on the Theme   Updated June 3, 2021 at 6:26pm   2 Most recent comment from Alexandre Dubois:Hi  Kamran, Your server probably dont allow your site to send email. You should contact your webhost provider, to be sure everything is fine on the server side. Amanda Davis Header Logo and LayoutClosed General Help on the Theme   Updated June 3, 2021 at 5:56pm   2 Most recent comment from Alexandre Dubois:Hi, Please go to wp-admin>theme options>logosAs you can see here, you can set two different logo. Light and Dark.In the page setting, you can select if you want the default, the light or the dark log ... justus herrmann possible sonaar misfunction/incompatibiltyClosed MP3 Audio Player Plugin   Updated June 3, 2021 at 5:39pm   2 Most recent comment from Alexandre Dubois:Hello Justus,We are aware about this. This will be fix in the next update. We will release it soon. For now, if your site is public, you should disable the debug mode.  Daniel Oyston Deprecated: Elementor\Scheme_Typography isClosed Troubleshooting the Theme   Updated June 3, 2021 at 5:30pm   2 Most recent comment from Alexandre Dubois:Hi Daniel, We are aware about this. This will be fix in the next update. We will release it soon. For now, if your site is public, you should disable the debug mode.  Amanda Davis Header layoutClosed General Help on the Theme   Updated June 2, 2021 at 8:53pm   2 Most recent comment from Alexandre Dubois:Hi there, Please go to wp-admin>theme options>menu optionsAnd select the "classic menu" as the type menuAnd select "center" as the logo alignment option