Public Tickets
Xavier Satorra
Mobile MenuClosed
Get Started with the Theme
Updated August 15, 2021 at 3:01pm
2
Most recent comment from Max:Hi,There is a design for the desktop menu, and another design for the mobile menu. You can have much more control over your header this way. To learn more on headers, menu, mobile menu editing with E ...
Sudhir Poonipershad
Video listClosed
General Help on the Theme
Updated August 13, 2021 at 6:54pm
2
Most recent comment from Alexandre Dubois:Hi there,Our video post doesnt have the option to use a self host video. You have to use a platform as youtube.
David Arkenstone
lost site Emergency!Closed
Troubleshooting the Theme
Updated August 13, 2021 at 4:56pm
2
Most recent comment from Alexandre Dubois:We have answered you on messenger. I hope everything will be fixed soon.
David Arkenstone
lost site Emergency!Closed
General Help on the Theme
Updated August 13, 2021 at 4:55pm
2
Most recent comment from Alexandre Dubois:We have answered you on messenger. I hope everything will be fixed soon.
Obadiah Ifeanyi
Always Asking For ActivationClosed
Troubleshooting the Theme
Updated August 12, 2021 at 3:07pm
2
Most recent comment from Alexandre Dubois:Hi Obadiah, Are you able to provide a screenshot from the notification?
Noone
How to Add new CTA Icon to TracklistlistClosed
MP3 Audio Player Plugin
Updated August 11, 2021 at 8:04pm
8
Most recent comment from Alexandre Dubois:You are welcome
Eric Rosenblum
Request failed. Error code: 524Closed
Get Started with the Theme
Updated August 10, 2021 at 7:22pm
2
Most recent comment from Alexandre Dubois:Hello Eric,Everything look importedhttps://dso-guild.org/
Thomas DeXter
Integrating Music Player into WooCommerce Products and ListingsClosed
MP3 Audio Player Plugin
Updated August 9, 2021 at 3:26pm
2
Most recent comment from Alexandre Dubois:Hi thomas, How can I help you today?
Svetlana
Menu white colorClosed
Get Started with the Theme
Updated August 9, 2021 at 2:44pm
4
Most recent comment from Alexandre Dubois:Hi Svetlana, Please take a look in the homepage setting https://d.pr/i/mMoQ47
Dan
Bulk UploadClosed
MP3 Audio Player Plugin
Updated August 8, 2021 at 9:45pm
2
Most recent comment from Dan:I figured it out...
Matthew David Wheeler
RefundClosed
MP3 Audio Player Plugin
Updated August 8, 2021 at 7:52am
1
Most recent comment from Matthew David Wheeler:Hello, I would like a refund on my purchase I made today. It wasn't what I was looking for. Please let me know. Thanks.
Svetlana
Can't get old data backClosed
Troubleshooting the Theme
Updated August 5, 2021 at 8:02pm
5
Most recent comment from Svetlana:Thanks for the answer. This ticket can be closed
Mark LaChapelle
installing themeClosed
Troubleshooting the Theme
Updated August 3, 2021 at 3:31am
4
Most recent comment from Max:Hi Mark, You can get your license key by login into your Sonaar.io account and go to My Account > License Keys
Anya Camins
Floating Sicky PlayerClosed
MP3 Audio Player Plugin
Updated August 2, 2021 at 8:20pm
9
Most recent comment from Anya Camins:Everything is good on my I don't need to adjust the play button thank you!
zeke woollett
js errorsClosed
Troubleshooting the Theme
Updated August 2, 2021 at 6:16pm
10
Most recent comment from zeke woollett:This is helpful - had been in contact with them previously to clean up some errors - this gives me some direction in reaching out again - thank you