Public Tickets
Johnny Burke
page not loadingClosed
Troubleshooting the Theme
Updated February 17, 2021 at 2:41pm
3
Most recent comment from Max:1) What is not reponsive exactly ? see video https://d.pr/v/PQpskl it looks like it adjust responsively to the width of the screen.2) Please read this article about speed issues and optimizations: h ...
Johnny Burke
Change color of titleClosed
General Help on the Theme
Updated February 17, 2021 at 2:38pm
3
Most recent comment from Max:This is a single post. If you want to edit the single post template, I recommend using Elementor Pro's theme builder to built/change the layouts of the single templates as you wish with Elementor ...
Vajrashura
How to display external links without three dotsClosed
MP3 Audio Player Plugin
Updated February 17, 2021 at 2:32pm
2
Most recent comment from Max:Hi there,Thanks for your comment.please add this custom css:.iron-audioplayer .playlist .store-list i.fas.fa-ellipsis-v { opacity: 0!important;}.iron-audioplayer .playlist .store-list .song-sto ...
BESILIO LEDEZMA
sliderClosed
Troubleshooting the Theme
Updated February 16, 2021 at 2:39pm
2
Most recent comment from Max:Hi,you can edit that slider in WP-Admin > Slider Revolution
Ky FIsher
warning error on loading websiteClosed
General Help on the Theme
Updated February 16, 2021 at 12:59pm
3
Most recent comment from Ky FIsher:Thank you for the fast answer, this worked perfectly!
silverfox
elementor video place holderClosed
General Help on the Theme
Updated February 15, 2021 at 7:38pm
5
Most recent comment from silverfox:Hi MaxThanks Max, you are a star, I repasted url and cleared cache and that has done the trick.Many thanks
Etienne Melancon
Weird blurriness in ChromeClosed
Troubleshooting the Theme
Updated February 15, 2021 at 6:20pm
9
Most recent comment from Alexandre Dubois:You are welcome
silverfox
replacing pictureClosed
General Help on the Theme
Updated February 15, 2021 at 6:19pm
3
Most recent comment from silverfox:Thank you so much Max
Jarrell Walters
Downloading ThemeClosed
General Help on the Theme
Updated February 15, 2021 at 3:05pm
2
Most recent comment from Max:Hi Jarrell,Since your subscription has expired, you cannot download files from our server. If you want to access our server files you must have an active subscription. Perhaps you can check with you ...
Giorgos
AuthorClosed
General Help on the Theme
Updated February 15, 2021 at 2:49pm
2
Most recent comment from Max:See article https://kinsta.com/knowledgebase/how-to-change-author-in-wordpress/
Designer Evirtual
Soundwave effect in theme default audio PlayerClosed
MP3 Audio Player Plugin
Updated February 15, 2021 at 2:30pm
2
Most recent comment from Alexandre Dubois:Hi there, I think you are not using a mp3 file as track audio source. Please take a look on our documentation here, https://sonaar.ticksy.com/article/12401/If the issue persists, please provide a ...
Alexander Cruz-Adames
Can't update theme in Wordpress without uninstalling and reinstallingClosed
Troubleshooting the Theme
Updated February 12, 2021 at 11:51pm
4
Most recent comment from Alexander Cruz-Adames:Hey Max! Everything appears to be operational so far. Thanks so much for taking the time, I'll let you know if anything changes. Have a great night
Byron
recaptcha not displaying on front endClosed
Troubleshooting the Theme
Updated February 12, 2021 at 7:53pm
2
Most recent comment from Alexandre Dubois:Hello Byron, I dont know how the reCaptcha plugin you are using works, but you probably have to insert a shortcode here int the form https://d.pr/i/3wdWkk
Byron
Mailchimp form - duplicate success messageClosed
Troubleshooting the Theme
Updated February 12, 2021 at 6:10pm
2
Most recent comment from Alexandre Dubois:Hi Byron, Please go to wp-admin>theme options>custom css/jsAnd add this code in the custom css field:.sr-mailchimp-message + .sr-mailchimp-message {display: none;}
Ferré Valentin
problem pause streaming mp3 playerClosed
MP3 Audio Player Plugin
Updated February 12, 2021 at 5:56pm
17
Most recent comment from Alexandre Dubois:But we cant navigate through the waveform here on https://ava.diamonds, because it is a stream live audio.