Public Tickets
Byron
Text colour on eventClosed
Troubleshooting the Theme
Updated January 30, 2021 at 9:38am
3
Most recent comment from Byron:We can close this ticket. Thanks Alexandre
Michael Cormier
Plugin elementorClosed
Troubleshooting the Theme
Updated January 29, 2021 at 12:28pm
3
Most recent comment from Michael Cormier:Hello,Thank you very much, this is actually a plugin conflict because of a header plugin... So I have to restore my pages.Regards.
Alain de Lamirande
Theme broken all of a sudden !Closed
Troubleshooting the Theme
Updated January 28, 2021 at 8:03pm
4
Most recent comment from Max:Hi,what browser are you using?I have tested here on Safari 14, Chrome 87.0.4280.14, and Firefox 84.0.2 without any issue.I'm 99% sure its a browser cache issue or browser third party extension ...
Peter
Can I switch album artwork for each track in the MP3 playlist?Closed
MP3 Audio Player Plugin
Updated January 28, 2021 at 3:46pm
2
Most recent comment from Max:Hi,A way to do this is to create a playlist directly with Elementor and upload a different artwork for each of your album. see screenshot: https://d.pr/i/hZHhn8The other way is to use the feed attrib ...
Brandon Wildhaber
Different Logo per PageClosed
General Help on the Theme
Updated January 28, 2021 at 3:00pm
2
Most recent comment from Max:Hi,Unfortunately, we don't have this feature right now but its something we gonna add in the next months.For custom works, we strongly recommend these guys: WP Kraken - https://sonaar.io/go/wpkra ...
Peter
How to add space between store icons & track titlesClosed
MP3 Audio Player Plugin
Updated January 28, 2021 at 2:58pm
8
Most recent comment from Max:Excellent ! you will never go back to WPBakery once you will handle Elementor from A to Z. its so powerful.
Supanat
ask about dealingClosed
MP3 Audio Player Plugin
Updated January 28, 2021 at 2:57pm
2
Most recent comment from Max:Hi there,For every purchase, we send an official invoice. Here is an example of the invoice:https://d.pr/i/LEq9W0Over 25 000 enterprises bought our products and our receipts are officially recognized ...
Bonnie
Hello I am interested in the Mandala template. I already have a wordpress account just was wondering if I can upload this to my other account. ThanksClosed
Get Started with the Theme
Updated January 28, 2021 at 2:52pm
2
Most recent comment from Max:Hello Bonnie,If you have a WordPress hosting and you can upload premium custom themes, sure you can!Do you have additional questions?
Giorgos
Logo SizeClosed
Troubleshooting the Theme
Updated January 28, 2021 at 2:49pm
2
Most recent comment from Max:I cant access to the link you sent me.To resize an image within Elementor, go to Style tab instead.
Joe Jennings
The license key used is currently empty, expired or invalidClosed
Troubleshooting the Theme
Updated January 28, 2021 at 12:26am
3
Most recent comment from Joe Jennings:I fixed it, thanks.
Marcus Klossek
Issues since updateClosed
Troubleshooting the Theme
Updated January 27, 2021 at 6:25pm
8
Most recent comment from Max:Make sure the image is set correctly and not return a 404 not found.
[email protected]
Set up the blog and the podcast postClosed
Get Started with the Theme
Updated January 27, 2021 at 3:10pm
2
Most recent comment from Alexandre Dubois:Bonjour, Je me permets de vous répondre en français. Je ne suis pas sûr de bien comprendre vos demandes. 1. The blog's articles (my "Nos articles" in my menus) of the podcast. I don' ...
Dominik Schäfer
Releases on Artist PageClosed
Get Started with the Theme
Updated January 27, 2021 at 11:25am
5
Most recent comment from Dominik Schäfer:Thanks for the parallax grid, that works. It's far from ideal to have to set up filters on every artist page manually, but at least the result works. Blank stream URL now seems to work, no idea w ...
José Pedro Ferreira
When I updated the theme to the latest version, the homepage changedClosed
Troubleshooting the Theme
Updated January 26, 2021 at 6:08pm
3
Most recent comment from José Pedro Ferreira:Thank you very much!Problem solved!
John
There are codes showing up above on my websiteClosed
MP3 Audio Player Plugin
Updated January 26, 2021 at 4:38pm
3
Most recent comment from Max:Hello John,this issue appeared since new update of Elementor.We've just released a plugin update that will fix this issue. Please update your MP3 Music Player plugin.